Throughput Report Training

Tools Used: Articulate Storyline, Photoshop, Camtasia, RE320 Dynamic Mic

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Roles Played: Proposed solutioning, all interface designs, branding and graphics. Complete Storyline design and development, scripting, producing, recording and editing of demos using Camtasia. QA tested course, deployed to Cornerstone on Demand. Provided acceptance testing, enrollment and results and reports distribution.

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Problem: WellCare Reporting and Analytics was incepting the use of Tableau into their tool set and needed full training to be distributed and consumed within one business quarter.

Actions: Worked with a SME from the department to identify what reports needed to be taught, created an audio script, recorded the SME working inside of Tableau, and produced an Articulate product that was consumed on Cornerstone LMS.

(Camtasia demo of report. Scripted, produced and edited the video, inserted into Storyline)

Results: All associates completed the training before the allotted time agreed upon. This was a learning solution that had to be taught and put to work before departmental procedures were even documented.