Using ScreenFlow to Create Story Based Micro Learning

When creating Micro Learning, it’s important that your learner’s experience be in the context of their actual job. In this reenactment, we showcase how a Case Manager would assist a member on a live customer service call using visual callouts and tips throughout the video.

Author: Kevin Cassidy

ELearning Instructional Designer / Developer with a formal education in television and broadcast communications, specializing in media based training, screen casting, micro learning, software simulations and documentation, video-based learning, Learning Management Systems and corporate SharePoint intranets.

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